Legal Document

9ku's Terms & Conditions — Complete Guide

By creating an account or using 9ku's services, you agree to these Terms & Conditions. Please read each section carefully. If you have any questions or need clarification, support@9ku.imto write to us.

Last Updated: January 2026
Age: 18+
Applicable: Bangladesh
Language: Bengali
SSL Secured
Using Our Services = Accepting Our Terms
1

General Information & Introduction

9ku is an online betting and gaming platform serving users in Bangladesh. The platform operates 9ku.im under its domain. These Terms & Conditions ("Terms") constitute a legal agreement between 9ku and its users.

By visiting the 9ku website, creating an account, making a deposit, placing a bet, or using any of our services, you are automatically considered to have read and fully accepted these Terms & Conditions. If you object to any of the terms, please refrain from using our services.

Important: These Terms and Conditions have been written in Bengali for the convenience of users in Bangladesh. In the event of any dispute, the original English version shall take precedence.

9ku reserves the right to update these Terms and Conditions at any time. A notice will be posted on the website whenever changes are made. Continued use of the service following any changes will be deemed acceptance of the updated terms.

2

Account Creation & Registration

A valid account is required to place bets or play games on 9ku. You must provide accurate and truthful information at the time of registration. Accounts created with false or incorrect information may be closed at any time, and the balance in such accounts may be forfeited.

Account Rules:

  • Each individual Single Account Only If multiple accounts belonging to the same person are found, all of them will be closed.
  • Creating multiple accounts from the same IP address, device, or payment method is strictly prohibited.
  • Keeping your account password secure is your responsibility. Do not share your password with anyone.
  • Accounts cannot be operated on behalf of or in the name of another person.
  • The mobile number and email address provided during registration must be verified.

Warning: Withdrawals may be held until your account verification (KYC) is complete. Please verify your identity using your National ID or passport.

3

Eligibility & Age Requirements

To use 9ku's services, users must be at least 18 years of age. We take the protection of minors extremely seriously. We may request proof of age at registration or at any time thereafter.

If a minor fraudulently creates an account, that account will be closed and the associated deposit may not be refunded.

  • Users accessing the service from outside Bangladesh are responsible for complying with the laws of their own country.
  • 9ku reserves the right to update its list of restricted regions. The current list is always available on the website.
  • If you are located in a region where online betting is illegal, please refrain from using 9ku.
4

Deposits, Withdrawals & Financial Transactions

9ku supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100. Deposits are usually credited to your account instantly.

Deposit Rules:

  • You must only use payment methods registered in your own name.
  • Using third-party payment accounts is strictly prohibited.
  • Daily deposit limits apply — for details, Financial Transactions See on the page.

Withdrawal Rules:

  • Completing KYC verification before making a withdrawal is mandatory.
  • Minimum Withdrawal Amount ৳500
  • Withdrawals are typically processed within 1–24 hours.
  • Wagering requirements must be met before withdrawing winnings derived from bonuses.
  • 9ku reserves the right to temporarily suspend withdrawals if any suspicious activity is detected.

Keep in Mind: Withdrawing to the same payment method used for your deposit is the safest and fastest option. Since funds are sent back to the same account, the risk of fraud is significantly reduced.

5

Betting & Gaming Rules

9ku offers Sports Betting, Live Casino, slots, lottery, and more. Each game or betting category has its own rules, which can be found in detail within the game itself.

  • Once confirmed, a bet cannot be changed or cancelled.
  • If a technical error affects the outcome of a bet, 9ku will review the matter and issue a final decision.
  • The use of betting bots or any automated software is strictly prohibited.
  • Exploiting game vulnerabilities or bugs to gain an unfair advantage is strictly prohibited. Any such activity, once detected, will result in account closure.
  • For Sports Betting: Bets will be voided if a match is cancelled. If a match ends before the scheduled time, the outcome will be determined in accordance with the applicable rules.
  • In live betting, only bets placed before the market closes will be counted.

9ku ensures that every game Certified RNG (Random Number Generator) is used, verified by a third party, ensuring that the outcome of every round is completely random and fair.

6

Bonuses & Promotional Offers

9ku offers various bonuses and promotional offers from time to time — including welcome bonuses, free spins, cashback, reload bonuses, and VIP rewards. Each bonus comes with specific terms that must be met.

General Bonus Terms:

  • Wagering Requirement: To withdraw a bonus, you must meet the specified wagering requirement (typically 15x to 35x).
  • Bonuses have an expiry date — any unused bonus will be forfeited once it expires.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
  • If bonus abuse is detected, the bonus and any associated winnings will be cancelled.
  • Detailed terms for each promotion are published separately.

Warning: Any attempt to claim bonuses through multiple accounts will result in all accounts being closed and the entire balance forfeited.

7

Responsible Gaming Policy

9ku is deeply committed to responsible betting and gaming. We want our platform to be a place for entertainment — not a source of addiction or financial hardship.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You have the option to lock your account for a set period of time.
  • Cooling-Off Period: You can temporarily suspend betting for anywhere between 24 hours and 30 days.
  • Reality Check: Periodic notifications can be set up at regular intervals.

If you feel that you or someone you know may be developing a dependency on gaming, please Responsible Play Go to the page.

8

Account Suspension & Closure Policy

9ku reserves the right to temporarily suspend or permanently close any account under the following circumstances — without prior notice:

  • Multiple Account Management
  • Registering with false or inaccurate information
  • Using betting bots or hacking software
  • Money Laundering or Suspicious Financial Activity
  • Bonus abuse or fraudulent activity
  • Attempting to access another user's account
  • Any serious breach of these Terms & Conditions

You can also, at any time, support@9ku.imYou can request account closure by emailing us.

9

Privacy & Data Protection

9ku takes the protection of your personal information very seriously. We use SSL encryption and modern data security technologies. Your information is never sold to third parties.

For more details, visit our Privacy Policy page. It covers what information we collect, how it is used, and what your rights are.

  • No 9ku employee will ever ask for your account login credentials. Any such request is a scam.
  • If you receive any suspicious messages, report them to support immediately.
10

Changes & Updates to Terms

9ku reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be provided on the website or via email.

Continued use of the service after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

For any questions regarding these Terms & Conditions, support@9ku.imContact us. Our team is available 24/7 to help.

Our Commitments, Reflected in Our Terms

More than just fine print — every term is designed to protect our users.

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Transparent Terms

Every term at 9ku is written in plain, straightforward language. No hidden clauses, no confusing wording. What you read is what applies.

⚖️
Fair Dispute Resolution

Any dispute relating to betting or payments will be reviewed impartially by 9ku. Every complaint is recorded in writing.

🛡️
Data Security Guaranteed

Your data is fully protected through SSL encryption, two-factor authentication, and regular security audits.

💰
Guaranteed Payout

As long as you comply with our terms, your winnings are guaranteed. Withdrawals will never be withheld without a valid reason.

🎯
Responsible Betting Tools

Deposit limits, self-exclusion, and cooling-off periods are outlined in the Terms and Conditions and remain active at all times.

📞
24/7 Bangla Support

If you have any questions about our Terms and Conditions, our support team is available in Bengali — any time, any day.

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Read the terms? Now get started

9ku's Terms and Conditions are straightforward, transparent, and fair. Register today and claim your special welcome bonus.

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